Get Support

Solve a problem and browse some common solutions

The Department Overview summary table will inform you of the expected presentations and the number of arrivals so far today, as well as the difference between actual and expected. In addition, the Presentations by Hour graph breaks down the number of expected arrivals into hourly intervals where the expected value (mean) is displayed as a blue dotted line. The red and green lines above and below display 1 standard deviation either side of the mean value. The graph displays bars each hour based on the the actual presentations and turns red if arrivals are above one standard deviation above the mean, thus indicating a busy hour.