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SystemView should be used: 

  • To understand service demand and patient flow;
  • To understand the activity being delivered; 
  • When there is a real or perceived demand and capacity deficit and the team is keen to understand the cause and monitor the effectiveness of the solution;
  • When there is improvement required to meet performance standards and information is required to understand the opportunities for improvement;
  • When new processes are introduced and the team would like to monitor the impact on patient flow and / or performance;
  • To effectively manage waiting lists;
  • When an issue has been raised by a patient or team member and objective data is required; and
  • To design and monitor the effectiveness of improvement initiatives.