SystemView should be used: 

• To understand service demand and patient flow;
• To understand the activity being delivered; 
• When there is a real or perceived demand and capacity deficit and the team is keen to understand the cause and monitor the effectiveness of the solution;
• When there is improvement required to meet performance standards and information is required to understand the opportunities for improvement;
• When new processes are introduced and the team would like to monitor the impact on patient flow and / or performance;
• To effectively manage waiting lists;
• When an issue has been raised by a patient or team member and objective data is required; and
• To design and monitor the effectiveness of improvement initiatives.